Customer Service Representative High Tech Audio

2 days ago


Angeles City, Central Luzon, Philippines Hr1001 Full time
Customer Service Representative Opportunity

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our High Tech Audio team, you will be responsible for providing exceptional service to our clients, handling service support calls, and promoting value-added services.

Key Responsibilities:
  • Handle service support calls and resolve customer inquiries in a timely and professional manner
  • Promote and cross-sell value-added services to customers
  • Work collaboratively with internal teams to ensure seamless customer experience
  • Meet or exceed performance metrics and quality standards
Requirements:
  • Excellent communication and customer service skills
  • At least 1 year of BPO experience, preferably in a technical role
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Willingness to work on a shifting schedule, including weekends and holidays
What We Offer:
  • A competitive salary package
  • Exciting performance bonuses and referral incentives
  • Best-in-class healthcare benefits from Maxicare
  • An inspiring and fun work environment with endless career advancement opportunities


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