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Customer Service Representative Pampanga

4 weeks ago

Angeles City, Central Luzon, Philippines Lexie Staffing & Business Consulting Full time
Job Title: Customer Service Representative Pampanga

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in Pampanga. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.

Job Responsibilities:
  • Take ownership of customer issues and resolve them in a timely and professional manner.
  • Troubleshoot problems and drive resolutions to ensure customer satisfaction.
  • Escalate unresolved issues to relevant internal teams for further assistance.
  • Collect prompt and accurate customer feedback to improve our services.
  • Document knowledge as solution articles to share with the team.
Job Qualifications:
  • At least High School graduate.
  • With or without Call Center experience.
  • Amenable to work in Pampanga.
  • Can speak basic English.

We offer a competitive compensation package and a dynamic work environment. If you are a motivated and customer-focused individual who is looking for a new challenge, please submit your application.