Medical Healthcare Support Specialist

1 day ago


Makati City, National Capital Region, Philippines beBeeHealthcare Full time $90,000 - $120,000
Job Description

At Eucalyptus, we strive to provide exceptional healthcare support to our patients. As a Medical Support Associate, you will play a vital role in ensuring timely and accurate responses to patient inquiries.

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This is an excellent opportunity for individuals who are passionate about delivering outstanding customer service and possess strong communication skills. You will work closely with doctors, nurses, and pharmacists to triage, assess, and support patients throughout their treatment journey.

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As a member of our team, you will have the chance to make a real impact on the lives of our patients while working in a fast-paced environment that values collaboration and continuous learning.

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Join us in shaping the future of healthcare and explore this exciting opportunity as a Medical Support Associate.

">Key Responsibilities
  1. ">
  2. Provide medical support to patients via email, evaluating the severity of medical side effects and enquiries, and providing appropriate assistance and information.">
  3. Ensure timely and accurate responses, adhering to safety and quality standards.">
  4. Maintain patient safety by taking necessary precautions when addressing medical concerns and side effects.">
  5. Initiate communication based on tracker information, monitoring patient progress and reaching out to patients as needed to provide support and increase treatment adherence.">
  6. Share patient insights with the clinical services team and wider business, including feedback and suggestions for improvement.


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