Credit and Collections Professional

7 days ago

Manila, National Capital Region, Philippines Primal Enterprises Corp. Full time
Primal Enterprises Corp.

We are looking for a proactive and detail-oriented Credit and Collections Associate to manage the credit evaluation process, monitor outstanding balances, and ensure timely collections from clients. This position plays a critical role in maintaining the company's cash flow and minimizing bad debt. The candidate will own the whole receivables process, such as posting, receiving and checking payments, issuing receipts, preparing statements, etc.

Main Responsibilities:
  1. Credit Evaluation: Review financial statements, credit reports, and payment histories to assess creditworthiness of new and existing customers.
  2. Collections: Contact clients to collect outstanding payments in a timely and professional manner, ensuring compliance with company policies.
  3. Payment Processing: Track incoming payments, accurately apply them to customer accounts, and resolve any discrepancies.
  4. Account Reconciliation: Regularly reconcile customer accounts to ensure balances are accurate and up to date.
  5. Aging Report Management: Maintain and monitor accounts receivable aging reports, following up on overdue accounts and escalating problematic cases as needed.
  6. Customer Communication: Build and maintain relationships with customers to resolve billing and payment issues, and negotiate payment plans when necessary.
  7. Credit Limits & Terms: Recommend credit limits and payment terms based on company guidelines and credit risk assessment.
  8. Dispute Resolution: Work with internal departments (sales, customer service, etc.) to resolve billing disputes and ensure smooth resolution.
  9. Reporting: Prepare regular reports on collection efforts, credit issues, and overall account status for management review.
  10. Compliance: Ensure that all credit and collection activities comply with company policies and legal regulations.
  11. Documentation: Maintain detailed records of all collection activities, communications, and payment arrangements.

Required Skills and Qualifications:
  • Education: Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
  • Experience: 1-3 years of experience in credit and collections or related finance roles.
  • Software Proficiency: Experience with accounting software or ERP systems (e.g., QuickBooks, SAP, Oracle, etc. – SAP preferred) and Microsoft Excel (formulas, pivot tables, etc.).
  • Analytical Skills: Strong ability to analyze financial data and assess credit risk.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to handle sensitive conversations professionally.
  • Attention to Detail: Highly organized with a keen eye for detail and accuracy.
  • Problem Solving: Ability to troubleshoot payment issues and offer solutions for debt resolution.
  • Team Collaboration: Ability to work effectively within a team and collaborate across departments.

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