Retail Customer Service Representative

1 day ago


Quezon City, National Capital Region, Philippines NeksJob Philippines Full time

Company Overview

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NeksJob Philippines is a leading provider of retail customer service solutions, dedicated to delivering exceptional experiences to our clients and their customers.

Job Description

  • We are seeking a highly skilled and motivated Retail Call Center Agent to join our team. As a key member of our customer service team, you will be responsible for providing outstanding support to our clients' customers via phone, email, chat, and social media platforms.
  • Your primary objective will be to resolve customer inquiries, complaints, and requests in a timely and effective manner, leveraging your excellent communication skills and comprehensive product knowledge.
  • You will play a pivotal role in upholding a positive brand representation, fostering customer loyalty, and retention.

Required Skills and Qualifications

  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills, with the ability to effectively communicate with diverse groups of people.
  • Strong problem-solving and analytical skills, with the ability to quickly resolve customer issues.

Benefits

  • A dynamic and supportive work environment, with opportunities for growth and professional development.
  • Competitive compensation and benefits package.
  • Ongoing training and support to ensure your success in this role.

Others

At NeksJob Philippines, we value diversity and inclusion, and welcome applications from qualified candidates who share our commitment to excellence and customer satisfaction.



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