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Process Excellence Lead

2 weeks ago

Paranaque City, Calabarzon, Philippines HawodTech Solutions Full time
Senior Process Specialist - Continuous Improvement

The role of this position is to act as a business partner, working closely with middle management to understand business priorities. Propose and implement improvement projects/initiatives that support the successful achievement of strategic goals and objectives.

Key responsibilities include:

  • Building and strengthening continuous improvement culture within HawodTech Solutions
  • Working with operations teams to drive process improvements that enhance costs, quality, and service
  • Cooperating with ISSC units and teams, as well as other process stakeholders, in the scope of improvement activities
  • Tracking and reporting continuous improvement projects
  • Assisting in the transition of processes to operations and participating in SLA reviews