Remote Contact Center Agent

2 days ago

Taguig, National Capital Region, Philippines beBeeCustomerService Full time $25,000 - $40,000
Job Opportunity

This is a temporary, remote position contingent on disaster relief efforts. As a contact center representative, you will apply the latest customer service techniques and learn our account management systems while helping improve the customers' experience during a difficult time.

The ideal candidate will be highly motivated, dedicated, and possess excellent organizational, written, and oral communication skills. They should also be able to type swiftly and accurately, have basic knowledge of Microsoft Office Suite, and a high school diploma or equivalent.

Key Responsibilities
  • Assist customers with inquiries
  • Learn common requests and solutions
  • Improve customer satisfaction
  • Utilize customer service techniques and systems
  • Escalate dissatisfaction to proper channels
Candidate Requirements

All driven applicants are encouraged to apply. The ideal candidates for this position are highly motivated and dedicated, possessing excellent organizational, written, and oral communication skills.

  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Excellent organizational, written, and oral communication skills
  • The ability to type swiftly and accurately (20+ words a minute)
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  • Basic understanding of Windows operating systems
Benefits Package
  • HMO
  • Full pay upon training
  • Free meal during training
  • Medical/Dental Coverage
  • Career Growth and Learning
  • Allowances (Rice, Clothing, Laundry, Meal)

We value your hard work and offer competitive compensation and benefits packages that grow with you over time. Starting compensation is based on experience and we offer a variety of benefits and incentives to support and reward our team members.

Work Environment

This job operates in a professional office environment, requiring sedentary work and occasional movement to accomplish tasks. You will use a computer and telephone headset regularly and may occasionally move around the office.

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