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Technical Operations Engineer

2 weeks ago

Manila, National Capital Region, Philippines HGS Offshore Staffing Solutions Full time
About the Position
We are seeking a skilled Technical Operations Engineer to join our team at HGS Offshore Staffing Solutions. As a key member of our support team, you will be responsible for ensuring the smooth operation of our platforms and driving their continuous improvement. This role involves collaborating with cross-functional teams, maintaining a strong focus on security, and utilizing deployment automation to streamline processes.

Key Responsibilities:
• Collaborate with the Security Team to maintain a strong 'shift left' security approach.
• Utilize deployment automation for both application and infrastructure deployment.
• Implement changes and releases in collaboration with teams like DevOps, Development, and Data.
• Monitor systems to proactively identify areas for improvement and ensure efficient capacity management.
• Troubleshoot complex technical issues and implement solutions to prevent future occurrences.
• Develop and maintain documentation for technical procedures and best practices.
• Stay up-to-date with emerging technologies and industry trends to enhance our service offerings.

Requirements
To be successful in this role, you must have expertise in Azure DevOps, Terraform, Kubernetes, and Agile SDLC. Proficiency in Packer, Cloud Networking skills, and experience with AKS private clusters and Azure Policies is highly desired. Strong understanding of Azure IaaS/PaaS offerings and incident management is essential. The ideal candidate should have excellent problem-solving skills, excellent communication, and interpersonal skills, and the ability to work effectively in a fast-paced environment.

About Us
HGS Offshore Staffing Solutions is a leading provider of business process outsourcing services. We pride ourselves on delivering high-quality solutions that meet the evolving needs of our clients. If you're passionate about delivering exceptional results and take pride in your work, we encourage you to explore this opportunity.