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Operations Improvement Specialist

2 weeks ago

Manila, National Capital Region, Philippines Jollibee Group Full time

Job Overview

The Inventory Management team at Jollibee Group is seeking a highly skilled Operations Improvement Specialist to lead process improvements in restaurant systems. As a key member of the team, you will provide technical leadership in ensuring the effectiveness of our systems through proper management of unit initiatives.

Key Responsibilities:

  • Design and implement effective management systems that result in high management team efficiency.
  • Gather user and business requirements, document feasibility studies, and conduct cost and benefit analyses.
  • Present solutions to stakeholders, manage user acceptance tests, and train teams on new processes.
  • Formulate management processes in accordance with company policies, ensuring compliance.

Project Management Skills:

  • Manage key projects from discovery to deployment, working effectively with cross-functional teams.
  • Conduct comprehensive project feasibility studies, identifying key areas such as business objectives, solution alternatives, and capitalization investments.

Continuous Improvement:

  • Develop continuous improvement programs for existing systems, tools, and processes.
  • Collect feedback through store visits, system data validation, and competitive analysis.
  • Implement automation, simplification, and systematization to optimize store resources and minimize expenses.