Enterprise Solutions Expert

2 days ago

Taguig, National Capital Region, Philippines beBeeSolution Full time ₱750,000 - ₱1,250,000
Job Description

We are seeking a skilled Enterprise Solutions Expert to provide post-sales support for our Enterprise clients. This role will play an integral part in supporting the adoption and use of our products, and will provide an important feedback loop into product and sales teams so we can continue to improve and refine our offerings.

This is a great opportunity for a customer-focused individual who enjoys working with various systems and processes to support post-sales activities for Enterprise customers.

You will be responsible for providing billing, quoting, and licensing support for our internal sales team and external customers, demonstrating exceptional customer service skills that will delight your customers.

We are looking for someone who is flexible, able to work under pressure, and has robust multitasking skills with strong attention to detail.

In this role, you will have the opportunity to learn new systems and processes, work collaboratively with a geographically dispersed team, and identify process gaps or conflicts and propose effective solutions.

Required Skills and Qualifications
  • Extensive background providing customer and sales support through various channels, including direct and indirect sales.
  • Strong customer service background with empathy, use of positive language, attentiveness, and active listening.
  • Experience creating quotes and supporting an end-to-end order management process.
  • Excellent written and spoken English, with the ability to convey technical issues in non-technical terms.
  • Ability to work under pressure and remain flexible to handle high volume and demands.
  • Robust multitasking skills with strong attention to detail.
  • Ability to identify process gaps or conflicts and propose effective solutions.
Benefits

We offer a wide range of perks and benefits designed to support you, your family, and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and much more.

About Us

We believe that the unique contributions of all employees create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

If you don't see an exact match for your skills, join our Talent Community and stay up-to-date on company and careers updates relevant to your career.

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