
Overnight Logistics Coordinator
1 week ago
Looking for a dynamic career opportunity? We are seeking an exceptional Overnight Dispatcher to join our team. The successful candidate will be responsible for coordinating same-day deliveries across the entire US, working closely with cross-functional teams and driver agents.
Job DescriptionThe ideal candidate will possess excellent communication skills, strong analytical abilities, and a proven track record of delivering results in fast-paced environments. They will be responsible for:
- Coordinating deliveries in assigned markets and creating efficient routes based on driver schedules, customer needs, and service level due times.
- Demonstrating mastery of our dispatch system and utilizing it to optimize delivery operations.
- Communicating directly with customers via phone and email to resolve issues quickly and professionally.
- Providing direct feedback to drivers and achieving high levels of customer satisfaction.
To be considered for this role, you must have:
- Strong communication and interpersonal skills.
- Ability to work effectively in a remote environment.
- Demonstrated ability to adapt to new software technologies and changing market conditions.
- Excellent problem-solving skills and ability to prioritize tasks.
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
We offer a comprehensive benefits package, including:
- HMO with dependent coverage.
- Life insurance.
- 20 PTO credits annually.
- A laptop provided by the company.
We are a leading logistics company dedicated to providing exceptional service to our clients. Our team is passionate about logistics and committed to delivering results.
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