Customer Experience Developer
2 days ago
We are seeking a skilled Digital Customer Representative to develop and manage digital customer experiences for assigned customers.
- This role involves day-to-day management of digital tools, process improvement, automation opportunities, and streamlining repetitive tasks.
- The ideal candidate will monitor digital customer journey outcomes, identify opportunities and risks, and own communication in the customer success inbound queue.
To succeed in this role, you should have:
- A college degree (Bachelor or equivalent).
- Exceptional English communication skills, both written and verbal.
- Experience building one:many digital campaigns with efficient processes.
- Ability to set correct expectations and manage issues to completion.
- Multitasking and prioritizing tasks in a changing environment.
- Strong team mentality and ability to utilize internal and external resources strategically.
- Demonstrated problem-solving skills.
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Customer Experience Coach
2 weeks ago
Cebu City, Central Visayas, Philippines beBeeCustomer Full time ₱600,000 - ₱1,200,000Job DescriptionAs a Customer Experience Advocate, you will play a crucial role in ensuring that our front-liners deliver world-class customer experience. Your primary responsibility will be to coach and train agents on essential soft skills required for call handling and customer experience.Monitor calls of agents to identify behaviors, coaching and learning...
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Customer Experience Manager
2 days ago
Cebu City, Central Visayas, Philippines beBeeLeadership Full time ₱2,000,000 - ₱2,500,000Lead Customer Support ExpertWe are seeking a seasoned professional to drive high-quality support experiences for our clients and partners. The ideal candidate will have a strong understanding of customer service practices and the ability to lead and manage a team.About the RoleDevelop and implement customer service policies, procedures, and standards aligned...
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Customer Experience Associate
2 days ago
Cebu City, Central Visayas, Philippines beBeeProblemSolver Full time $5,760 - $28,800We are seeking a dedicated Customer Experience Associate to join our team. The ideal candidate will have exceptional communication skills and be able to work effectively in a fast-paced environment.About the RoleThis is an exciting opportunity to make a real difference in people's lives by providing top-notch customer service. As a Customer Experience...
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Customer Experience Champion
2 days ago
Cebu City, Central Visayas, Philippines beBeeCustomerSupport Full time $30,000 - $45,000Job TitleA Customer Support Specialist plays a key role in delivering exceptional support to clients and ensuring a positive customer experience. The ideal candidate is a fast learner, technically savvy, and experienced in providing top-notch customer care.">Key Responsibilities:Provide prompt and efficient support to clients via phone, email, and chat...
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Customer Experience Manager
2 days ago
Cebu City, Central Visayas, Philippines beBeeCustomerService Full time $100,000 - $120,000Job OverviewTo lead and manage the customer service function, you will be responsible for delivering exceptional support experiences to clients and partners.This involves developing and implementing policies, procedures, and standards that align with business objectives and customer expectations.Key ResponsibilitiesDesign and implement processes to drive...
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Customer Experience Expert
4 days ago
Cebu City, Central Visayas, Philippines beBeeCustomer Full time ₱250,000 - ₱400,000We are seeking highly skilled professionals to join our team as Customer Service Officers and MAC Experts. These roles involve providing exceptional customer experiences and technical support.Key ResponsibilitiesDeliver highest quality customer service and technical support in accordance with industry standards.Sell products, services, and promotions to...
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Customer Experience Champion
5 hours ago
Cebu City, Central Visayas, Philippines beBeeQuality Full time ₱38,000 - ₱45,000As a Quality Assurance Specialist, you will play a pivotal role in driving customer satisfaction by analyzing data and providing actionable insights.Tech Stack:Crm systemsSurvey tools (e.g., SurveyMonkey, Qualtrics)Data visualization platforms (e.g., Tableau, Power BI)To excel in this position, you will need 2+ years of experience in customer experience,...
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Customer Experience Manager
7 days ago
Cebu City, Central Visayas, Philippines beBeeTeamLead Full time ₱1,800,000 - ₱2,500,000About the RoleAs a Team Lead, you will be responsible for guiding and directing Customer Service Representatives to ensure high-quality service delivery. This role involves taking ownership of customer interactions and working closely with team members to achieve exceptional results.Key ResponsibilitiesSupervise and manage Customer Service Representatives to...
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Customer Experience Specialist
2 days ago
Cebu City, Central Visayas, Philippines beBeeCustomerService Full time ₱200,000 - ₱250,000About This RoleWe are seeking a skilled and customer-focused professional to join our team as a Customer Service Representative. In this role, you will be the primary point of contact for customers via phone, providing exceptional service, resolving issues, and guiding customers through solutions.Serve as the primary point of contact for customers via phone,...
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Customer Experience Specialist
2 days ago
Cebu City, Central Visayas, Philippines beBeeCustomerExperience Full time ₱41,000 - ₱45,000Job OverviewWe are seeking a skilled and experienced customer experience specialist to join our team.The ideal candidate will possess strong expertise in delivering exceptional customer experiences through timely and professional issue resolution, effective communication, and seamless collaboration with internal teams.Key Responsibilities:Respond to customer...
