
Economic Mobility Specialist
2 days ago
Our organization is dedicated to empowering economic mobility for our customers and their communities.
In this key role, you will play a vital part in evaluating support projects and office duties behind the scenes to identify areas for improvement and suggest actionable solutions.
Key Responsibilities- Evaluate customer interactions to ensure service excellence and alignment with company policies and procedures.
- Analyze agent performance to identify trends, patterns, and areas for improvement.
- Provide feedback and coaching to support agents based on evaluation results.
- Develop QA standards and guidelines for customer support and back office processes.
- Minimum 2-3 years of experience in a customer support role, with at least 1 year in a quality assurance or evaluation capacity.
- Strong analytical skills to review and analyze customer interactions and audit histories.
- Ability to communicate effectively with agents and management.
- Familiarity with QA and CRM tools such as Playvox, Zendesk, Freshdesk, Salesforce, Klaus, CXone Mpower QM.
- Experience working with BPO teams and evaluating and delivering feedback to leadership.
- Experience providing agent coaching, training, or mentorship.
- Familiarity with financial industry regulations and proficiency in leading automated quality assurance systems.
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Economic Mobility Partnership Associate
1 day ago
Cainta, Calabarzon, Philippines beBeeOutreach Full time $40,000 - $60,000Campus Outreach CoordinatorWe are seeking a Campus Outreach Coordinator to build partnerships with colleges and universities.Key Responsibilities:Identify and contact career advisors, student placement centers, and relevant departments at colleges and universities.Present the RidenRoll opportunity as a flexible income option for students seeking part-time...
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Mobile Platform Specialist
2 days ago
Cainta, Calabarzon, Philippines beBeePlatform Full time ₱60,000 - ₱90,000We are seeking a highly skilled and detail-oriented individual to join our team as a Mobile Platform Specialist.The successful candidate will be responsible for building and launching mobile platforms for our clients, ensuring seamless onboarding experiences and meeting quality standards.About the Role:As a key member of our Professional Services team, you...
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Mobile Application Specialist
2 days ago
Cainta, Calabarzon, Philippines beBeeDeveloper Full time $100,000 - $120,000Job DescriptionWe are seeking a skilled mobile app developer to join our small team responsible for managing and enhancing the mobile app experience.The successful candidate will have expertise in developing, maintaining, and optimizing mobile applications using React Native. Experience with full app release cycles for Google Play Store and Apple App Store...
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Mobile Technical Support Specialist
1 day ago
Cainta, Calabarzon, Philippines beBeeTechnical Full time $114,100 - $204,400Job TitleThis is a technical support role that focuses on iOS and Android SDKs.The successful candidate will act as the first line of defense for issues related to mobile development, helping customers understand how to best integrate and configure our technology in their applications. From debugging crashes and performance concerns to building internal...
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Global Mobility Specialist
1 day ago
Cainta, Calabarzon, Philippines beBeeImmigration Full time $26,700 - $60,050Job DescriptionAs a key player in our organization's global mobility strategy, you will be responsible for overseeing the smooth transition of employees across international borders while adhering to local laws and regulations. This role demands a comprehensive understanding of immigration procedures and compliance processes.Key Responsibilities:Provide...
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Senior Mobile Application Specialist
1 day ago
Cainta, Calabarzon, Philippines beBeeiOSDeveloper Full time ₱1,500,000 - ₱3,000,000Mobile App Developer PositionWe are seeking a seasoned mobile app developer to create high-quality native iPhone and iPad applications using Swift.The ideal candidate will have a strong background in iOS app development, with experience in Apple's native technologies such as UIKit, MapKit, SwiftUI, and CoreLocation. The selected professional will collaborate...
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Senior Acquisitions Specialist
2 days ago
Cainta, Calabarzon, Philippines beBeeAcquisition Full time $800,000 - $1,500,000Senior Acquisitions SpecialistWe're looking for a seasoned Senior Acquisitions Specialist to join our growth team. As a key member of our mobile acquisitions strategy, you'll be responsible for developing and executing campaigns that drive user growth across our portfolio of apps.In this role, you'll work closely with cross-functional teams to develop...
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Credit Risk Specialist
1 day ago
Cainta, Calabarzon, Philippines beBeeCreditRisk Full time ₱600,000 - ₱1,000,000Job Title: Credit Risk SpecialistWe are seeking an experienced Credit Risk Specialist to join our team.As a key member of the team, you will be responsible for analyzing financial statements and credit reports to assess client creditworthiness.Key responsibilities include:Preparing detailed credit analyses and risk assessments for new and existing...
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Cainta, Calabarzon, Philippines beBeeQuality Full time ₱960,000 - ₱1,088,000Job Title: Quality Assurance SpecialistWe are seeking a highly skilled Quality Assurance Specialist to join our team. In this role, you will play a crucial part in evaluating client support projects and administrative duties to identify areas for improvement and offer actionable suggestions.Key Responsibilities:Evaluate customer interactions to ensure...
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Job Title: Training Content Specialist
2 days ago
Cainta, Calabarzon, Philippines beBeeTraining Full time $60,000 - $80,000Job Title: Training Content SpecialistJob Summary:We are seeking a highly skilled and innovative Training Content Specialist to join our team. As a key member of our organization, you will be responsible for designing and developing high-quality training content that meets the needs of our customers.Responsibilities:Design and develop training course...