Customer Relationship Advocate

1 day ago


Bacolod City, Western Visayas, Philippines Neksjob Philippines Full time
Company Overview
Neksjob Corporation is a dynamic organization that prides itself on delivering exceptional customer experiences. We are committed to fostering a culture of excellence, where talented individuals can grow and thrive.

Job Description
We are seeking a skilled Customer Services Representative to join our Bacolod City site team. In this role, you will be responsible for driving customer satisfaction by addressing inquiries, resolving issues, and maintaining in-depth product knowledge.

Key Responsibilities
  • Field customer inquiries and resolve issues in a timely and professional manner
  • Maintain extensive product knowledge to provide accurate information and support
  • Collaborate with colleagues to ensure seamless customer service delivery

Requirements
To succeed in this role, you will need:
  • A strong customer-focused mindset and excellent communication skills
  • The ability to work in a fast-paced environment and prioritize tasks effectively
  • Demonstrated problem-solving skills and a passion for continuous learning

What We Offer
In return for your expertise and dedication, we offer a competitive compensation package, opportunities for growth and development, and a collaborative work environment that values diversity and inclusion.

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