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Customer Support Associate

2 weeks ago

Pasig, National Capital Region, Philippines StackPh GDV Business Services Full time

At StackPh GDV Business Services, we are seeking a skilled Customer Support Associate to join our team. As a key member of our service delivery unit, you will play a critical role in ensuring seamless customer experiences.

About the Role

This is an exciting opportunity for a highly motivated individual who is passionate about delivering exceptional service and support to our clients. As a Customer Support Associate, you will be responsible for providing timely and effective assistance to customers with their concerns, complaints, returns, upgrades, and purchases.

Key Responsibilities:

  • Provide guidance and technical support to customers in various settings, including home, office, or call centers.
  • Assist customers with product information, pricing, and availability.
  • Analyze and resolve customer complaints and concerns in a professional and courteous manner.
Requirements

To succeed in this role, you will need to possess excellent communication skills, both written and verbal. You should also be able to work independently and as part of a team, with a strong focus on delivering results-oriented solutions.

We welcome fresh graduates and individuals with at least one year of experience in travel account management. If you have good to excellent English communication skills and are willing to start immediately, we encourage you to apply.

Why Join Us?

As a valued member of our team, you can expect:

  • Competitive pay with performance bonuses and account-specific allowances.
  • Career advancement opportunities and internal promotions.
  • Comprehensive healthcare benefits.