Current jobs related to Technical Support Team Lead - Makati City, National Capital Region - H2 Software Consulting Services Inc.

  • Technical Client Support Lead

    7 days ago

    Makati City, National Capital Region, Philippines The Depository Trust & Clearing Corporation (DTCC) Full time

    Technical Client Support LeadIn this role, you will be responsible for leading the technical client support team to deliver exceptional support to DTCC clients. Your expertise in technical client support will enable you to analyze complex issues, develop creative solutions, and collaborate with internal teams to ensure seamless resolution.About the Role:You...

  • Technical Support Team Member

    3 days ago

    Makati City, National Capital Region, Philippines Lendi Group Full time

    Welcome to Lendi Group, where innovation meets personalized support! We're a dynamic company that's changing the face of home loans. As a Technical Support Specialist, you'll play a vital role in delivering exceptional customer experiences to internal stakeholders and brokers.About the Role:We're seeking a highly motivated and skilled Technical Support...

  • IT Support Team Lead

    2 days ago

    Quezon City, National Capital Region, Philippines Manpower Core Group Inc. Full time

    Company OverviewManpower Core Group Inc. is a leading provider of IT services and solutions.Job DescriptionWe are seeking an experienced Technical Support Team Lead to join our team in Eastwood, Libis, Quezon City. As a Technical Support Team Lead, you will be responsible for managing helpdesk support processes, directing L1 staff, and ensuring that all...

  • IT Technical Support

    5 days ago

    Makati City, National Capital Region, Philippines Seapeak Full time

    Position: IT Technical SupportLocation: ManilaDepartment: Information TechnologyReports To: Manager, Technical SupportNo. of positions: 2 vacant positionsPosition SummaryThe IT Technical Support position will perform a variety of duties related to supporting our users, offices, and vessels, providing a high level of 2nd and 3rd line IT technical support, and...

  • Technical Support Specialist

    3 days ago

    Makati City, National Capital Region, Philippines Pointwest Squad Inc Full time

    Company OverviewPointwest Squad Inc is a leading provider of IT services, dedicated to delivering high-quality support to its clients.We are seeking a skilled and experienced Technical Support Specialist to join our team.

  • Technical Lead

    3 days ago

    Makati City, National Capital Region, Philippines CBRE Philippines Full time

    About The RoleAs a Technical Sr., you will provide support, preventive maintenance, and repairs on equipment and systems. You will lead by example and model behaviors consistent with CBRE RISE values.Determine that work is complete, equipment is fully functional, and client space is in prime working condition.Respond quickly to emergency situations,...

  • Technical Support Engineer

    1 day ago

    Makati City, National Capital Region, Philippines Lancesoft Philippines Full time

    Greetings From LanceSoftLead APAC Technical Recruiter at Lancesoft PhilippinesOnsite Arrangement6 month Contract roleRole: Technical SupportJob Description:Qualifications: At least 3 years of experience in technical support, with a focus on mobile applications or digital banking.Strong knowledge of ticketing systems, problem management, and incident...

  • Technical Support Specialist

    5 days ago

    Makati City, National Capital Region, Philippines Seapeak Full time

    Job OverviewThe IT Technical Support role at Seapeak involves providing high-level technical support to users, offices, and vessels. This position requires a strong ability to troubleshoot and resolve complex IT issues, as well as maintain and administer various IT systems and tools.Main ResponsibilitiesMonitor and respond to system, communications, and...

  • Mortgage Support Team Lead

    1 hour ago

    Makati City, National Capital Region, Philippines Lendi Group Full time

    Lendi Group is a market-leading digital platform business that operates the country's #1 retail mortgage broker and the Australia's #1 digital mortgage brand.The company has a national network of 1,300 brokers and 230 retail stores that give all Australians the power of choice in one of life's biggest financial decisions.As the undisputed place for...

  • Technical Support Engineer

    6 days ago

    Makati City, National Capital Region, Philippines Hunter's Hub Inc. Full time

    Hunter's Hub Inc. is a leading provider of IT services, and we're seeking an experienced RPA Developer to join our team in Makati. With a strong background in computer science or a related field and 1-3 years of experience in RPA development using UiPath, OpenRPA, and Python, you'll be responsible for delivering enhancements, requests, and new systems.About...

  • IT Technical Support Specialist

    14 hours ago

    Makati City, National Capital Region, Philippines Strategic Networks, Inc. Full time

    **Company Overview:**Strategic Networks, Inc. is a leading provider of innovative technology solutions.**Job Description:**We are seeking an experienced Help Desk Technician to join our team. As a Help Desk Technician, you will be responsible for providing technical support and assistance to end-users with their desktop, laptop, and other computing devices....

  • Global Competitor Technical Support

    10 hours ago

    Makati City, National Capital Region, Philippines Kone México Full time

    About the Position:We are seeking a highly motivated and experienced Global Competitor Technical Support specialist to join our team at KONE México. In this role, you will be responsible for providing technical support for competitor products, including collecting, creating, and maintaining material technical data.The successful candidate will have a strong...

  • Technical Support Specialist

    3 days ago

    Makati City, National Capital Region, Philippines Sanas Full time

    About Sanas">Sanas is revolutionizing the way we communicate with the world's first real-time algorithm, designed to modulate accents, eliminate background noises, and magnify speech clarity. Founded by seasoned startup founders with a proven track record of creating and steering multiple companies, our groundbreaking technology sets a gold standard.As a...

  • Technical Support Expert

    10 hours ago

    Makati City, National Capital Region, Philippines Kone México Full time

    Job Summary:KONE México is seeking a highly skilled and experienced Technical Support Expert - Elevators to join our team. As a Senior Technical Support Specialist, you will be responsible for providing technical support for competitor products, including developing spare part offerings and documentation.The ideal candidate will have a strong background in...

  • Technical Help Desk Agent

    2 days ago

    Caloocan City, National Capital Region, Philippines Skyline Live Support Full time

    Job Summary:Skyline Live Support is seeking a highly skilled Technical Help Desk Agent to join our team. As a key member of our support team, you will be responsible for providing technical assistance and support to our customers, addressing their queries and resolving issues in a timely and efficient manner.About Us:We are a forward-thinking company that...

  • Technical Team Lead Opportunity

    3 days ago

    Mandaluyong City, National Capital Region, Philippines ConnectOS Full time

    We're seeking a skilled Technical Team Lead to join our team at ConnectOS. As a key member of our digital marketing department, you'll be responsible for leading our team of developers and ensuring the delivery of high-quality email templates that meet our clients' needs.We're looking for someone with strong leadership skills, as well as technical expertise...

  • Technical Lead

    2 weeks ago

    Makati City, National Capital Region, Philippines Nityo Infotech Full time

    Nityo Infotech is looking for a Technical Lead (VB Scripting)Location: Makati - FWA - Mostly WFH (Onsite if only needed)Salary: PHP 130,000 (Probationary) | PHP 170,000 (Consultancy)Position Overview:We are seeking a skilled VB Scripting Technical Lead to join our team. This role involves handling various technical tasks, including firewall request...

  • Lead Generation Specialist

    5 hours ago

    Quezon City, National Capital Region, Philippines Lead Advisors Full time

    About the Job: LeadAdvisors.com is looking for dynamic and motivated Lead Generation Specialists to join our team for a US-based campaign. If you have experience in sales, outbound calling, and handling US-based clients, this is the perfect opportunity to grow your career You will be responsible for driving revenue by selling our financial services and loan...

  • Technical Support Analyst

    7 days ago

    Makati City, National Capital Region, Philippines Manpower (Philippines) Full time

    About the RoleWe are looking for a Technical Support Analyst to join our team at Manpower (Philippines). As a key member of our IT department, you will be responsible for providing technical support to our staff and resolving technical issues promptly.Your primary focus will be on troubleshooting and resolving technical problems, maintaining system security,...

  • Technical Systems Lead

    13 hours ago

    Makati City, National Capital Region, Philippines SuperStaff Full time

    The Technical Systems Lead will be primarily responsible for the maintenance and enhancement of our systems and automations, as well as the creation of new automated workflows to optimize operational efficiency.This role encompasses the management of hardware and software requirements, providing IT support to staff, and collaborating closely with vendors to...

Technical Support Team Lead

7 days ago

Makati City, National Capital Region, Philippines H2 Software Consulting Services Inc. Full time

**Job Overview**

We are looking for a highly motivated and experienced Technical Support Team Lead - IT to join our team at H2 Software Consulting Services Inc.

Job Summary:

The successful candidate will be responsible for overseeing the day-to-day operations of the IT Service Desk, ensuring that all tickets are resolved efficiently and effectively.

Responsibilities:

  • Supervise and support the IT Service Desk team to deliver exceptional customer service.
  • Monitor and manage ticket queues to ensure SLAs are met.
  • Develop and implement process improvements to increase efficiency and productivity.

Requirements:

  • Bachelor's degree in IT, Computer Science, or related field.
  • Minimum 1 year of experience in a lead or supervisory role within an IT Service Desk environment, or at least 2-3 years of experience as an IT Service Desk Analyst.
  • Strong technical troubleshooting skills and familiarity with ticketing systems.
  • Excellent communication and team management skills.