High-Level Zoho Solutions Specialist

3 days ago

Cainta, Calabarzon, Philippines beBeeSeniorZohoDeveloper Full time ₱85,000
Job Title: Senior Zoho Developer

This role involves working on diverse projects across 50+ Zoho applications, requiring strong technical expertise and excellent communication skills to deliver impactful solutions for clients. The ideal candidate will have extensive experience in designing, developing, and supporting Zoho applications across the Zoho ecosystem, combined with exceptional English written and verbal communication abilities.

Main Responsibilities
  • Zoho Configuration & Development:
    • Develop, customize, and optimize Zoho applications using Deluge script, APIs, and widgets;
    • Create Zoho Creator applications, custom HTML pages, and CRM canvas views;
    • Build error-free, functional applications tailored to project requirements.
  • Client Support & Communication:
    • Provide first-line Help Desk support for Zoho applications via email and phone;
    • Communicate effectively with clients to address system changes, troubleshoot issues, and provide ongoing support;
    • Assist with onboarding new clients, including form design, training, and guidance.
  • Integration & Migration:
    • Implement and integrate systems such as Stripe, Xero, Zoho Books, and Zoho Inventory;
    • Manage and reconcile data migrations using Zoho Analytics to ensure accuracy.
  • Training & Documentation:
    • Prepare user guides, training materials, and marketing documents;
    • Maintain comprehensive documentation of project workflows, timesheets, and milestones.
  • General Administration:
    • Manage user accounts, including setup, modifications, and troubleshooting;
    • Follow up on Zoho support tickets and ensure all client documents are securely filed.
  • Project Management:
    • Collaborate on task estimations and project requirements outlined in Zoho Projects;
    • Ensure timely updates of task statuses, milestones, and deliverables.
    Key Requirements
    • Zoho Ecosystem Expertise:
      • Extensive experience with Zoho One, CRM, Creator, Books, Inventory, Desk, Flow, Forms, Sign, Writer, and Zoho Analytics;
      • Proficient in developing with Deluge script and API integrations.
    • Technical Skills:
      • Strong coding skills in HTML, JavaScript, and other relevant programming languages;
      • Hands-on experience with data migration and reconciliation;
      • Ability to configure third-party integrations, including Stripe and Xero.
    • Communication Skills:
      • Strong English written and verbal communication skills;
      • Confident and professional phone manner for client-facing interactions;
      • Ability to prepare clear, concise training materials and respond effectively to written enquiries.
    • Analytical & Problem-Solving:
      • Robust testing capabilities to identify and resolve system issues;
      • Ability to improve and optimize workflows and system configurations.
    • Client-Facing Skills:
      • Strong interpersonal skills for engaging with clients during onboarding and support;
      • Experience designing client onboarding processes and providing training.
    • Project Management Skills:
      • Proficiency in using Zoho Projects or similar tools to manage tasks, timelines, and deliverables;
      • Detail-oriented approach to updating documentation and timesheets.
    • Soft Skills:
      • Exceptional organisational skills and ability to prioritise tasks;
      • Adaptability to perform various administrative and technical tasks based on business needs.
      PREFERRED QUALIFICATIONS
      • Prior experience with Zoho development in a consulting or service-oriented environment.
      • Familiarity with the finance and accounting processes involved in Zoho Books/Xero integration.
      • Certification in Zoho applications or related platforms.

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