Dedicated Customer Experience Specialist

12 hours ago

Province of Palawan, Mimaropa, Philippines beBeeCustomerService Full time ₱600,000 - ₱1,500,000
Customer Service Representative Role

We're seeking a customer-focused professional to deliver exceptional service and make a meaningful impact with every interaction.

About the Job
  • This is an opportunity for you to join our team and use your communication skills to address customer inquiries through various channels.
Key Responsibilities
  1. Handle customer emails, phone calls, live chats, and social media interactions in a timely and professional manner.
  2. Support customers with orders, shipping, product details, and returns, ensuring they have a positive experience with our brand.
  3. Deliver thoughtful responses that reflect our service standards, providing solutions and resolving issues efficiently.
Required Skills and Qualifications
  • Excellent written and verbal English proficiency.
  • At least one year of customer service experience, with a proven track record of delivering high-quality service.
  • Familiarity with tools like Gorgias, Zendesk, or Shopify, although not mandatory.
  • Strong problem-solving and communication skills, with the ability to adapt to changing situations.
  • An adaptable and solutions-oriented mindset, always looking for ways to improve processes and services.
Benefits and Perks
  • A remote work environment that allows you to work from the comfort of your own home or office.
  • Ongoing support and training to help you grow professionally and develop new skills.
  • The opportunity to be part of a dynamic team that values collaboration and teamwork.

Talented individuals who thrive in a remote environment will find this opportunity rewarding. We value your skills, support your growth, and appreciate your contributions.

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