Customer Service Ambassador
4 weeks ago
Customer Service Ambassador
At Garrett & Talon Inc., we are seeking a highly skilled Customer Service Ambassador to provide exceptional service and support to our customers. As a key member of our team, you will be responsible for delivering outstanding customer experiences through various communication channels.
Key Responsibilities:
- Provide timely and professional responses to customer inquiries via phone, email, and live chat
- Assist customers with order placement, tracking, and returns/exchanges
- Collaborate with other departments to ensure prompt resolution of customer issues
- Maintain accurate customer records and update information in our database
- Follow up with customers to ensure their satisfaction and address any additional needs
Requirements:
- High school diploma or equivalent; additional education or training is a plus
- Proven customer service experience, preferably in a fast-paced environment
- Excellent communication skills, both written and verbal
- Strong problem-solving abilities and ability to think critically
- Ability to multitask and prioritize workload effectively
- Proficient in using customer service software, databases, and Microsoft Office Suite
About Garrett & Talon Inc.
We are a dynamic and growing company that values exceptional customer service and teamwork. If you are a motivated and skilled individual who is passionate about delivering outstanding customer experiences, we encourage you to apply for this exciting opportunity.
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