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Ambassador of Excellent Customer Experience

1 week ago

Manila, National Capital Region, Philippines Globe Telecom Full time

We're looking for a talented individual to join our team as a Sales and Service Expert

About This Role

In this position, you will play a key part in delivering exceptional customer experiences by providing expert support and guidance through digital channels.

Key Responsibilities
  1. Provide customers with tailored solutions to meet their needs.
  2. Collaborate with cross-functional teams to ensure seamless execution of sales and service processes.
  3. Continuously improve processes and procedures to enhance customer satisfaction.

What You'll Need

  • Bachelor's Degree Holder (Graduate).
  • Previous experience in sales and customer-facing roles an asset.
  • Ability to work flexible shifts, including weekends and holidays.
  • Basic proficiency in technical tools such as CRM systems and online platforms.
  • Strong analytical and problem-solving skills.

Globe's Mission

We strive to create wonderful experiences for people to have choices, overcome challenges, and discover new ways to enjoy life.