ServiceNow Delivery Manager

4 days ago


Taguig, National Capital Region, Philippines PeopleMatter PH Full time
Job Description

We are seeking an experienced ServiceNow Delivery Senior Manager to lead project delivery, support pre-sales activities, and manage the growth of the ServiceNow practice. This role is key in driving the successful implementation of ServiceNow solutions, supporting business development efforts in a pre-sales capacity, and leading the team in alignment with strategic objectives for both the ServiceNow practice and broader consulting initiatives.

Key Responsibilities
  • Project Delivery: Lead large-scale ServiceNow implementations across multiple industries.
  • Business Development: Support pre-sales activities, including solution design, scoping, and presentation skills, with the ability to engage with senior stakeholders.
  • Practice sub-Lead: Grow and manage a technical practice, with experience in team development and talent management.
  • Strategies and Initiatives: Develop and implement strategies aligned with company objectives.
Qualifications
  • At least 5 years of experience in ServiceNow leadership or delivery roles.
  • Proven experience in leading large-scale ServiceNow implementations across multiple industries.
  • Strong pre-sales experience, including solution design, scoping, and presentation skills.
  • Demonstrated success in growing and managing a technical practice.
  • Strong understanding of ServiceNow modules, including ITSM, ITOM, HRSD, GRC, and CSM.
  • Excellent leadership, communication, and client engagement skills.
  • ServiceNow certifications are a plus.


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