Education Support Professional

1 week ago

Dasmariñas, Calabarzon, Philippines beBeeCustomer Full time ₱3,500,000 - ₱5,000,000

Education Support Professional

Job Overview

As an Education Support Professional, you will play a vital role in the success of our organization. You will be responsible for coordinating instructors, tracking student progress, and providing quality customer service.

Key Responsibilities

  • The Education Support Specialist is integral to the success of our organization by coordinating instructors, tracking student progress, and providing quality customer service.
  • You will actively support our Regional Operations team by performing Payroll functions and other related tasks.
  • Provide outstanding academic services to students and their families.
  • Operate seamlessly in a virtual operating environment.
  • Maintain our operating standards, including people, financial, and academic standards.
  • Ensure delivery of programs and initiatives for our students and school district partners.
  • Meet operational excellence standards.
  • Provide virtual administrative support to Regional Operations, including answering phones, managing daily business data, and creating/managing schedules with students and teachers.
  • Manage class schedules to effectively staff sessions and meet company efficiency and usage targets.
  • Manage virtual tutoring sessions.
  • Monitor all students' academic progress.
  • Help ensure flawless execution of programs and initiatives.
  • Manage your own time in compliance with company and regulatory requirements.
  • Conduct conferences with partner program directors to review progress, adjust academic plans, and renew enrollments.
  • Other responsibilities as required by the business.

Requirements

Preferred Skills and Qualifications

  • Experience in handling payroll through ADP payroll provider is preferred.
  • Time management, planning, and prioritization.
  • Ability to organize and manage multiple responsibilities successfully.
  • Exhibits professional and approachable demeanor.
  • Ability to prioritize and focus on key objectives, which may change from month to month.
  • Effective communications both in virtual environments.
  • Proficient in using all communication media, including in-person, phone, and video.
  • Ability to build engagement and trust in virtual relationships, whether with customers or with team members.
  • Works Well With Others.
  • Learning agility - able to adapt to changes in work environment by changing behaviors as required.
  • Able to acquire new skills as required.
  • Ability to engage, manage, and grow virtual relationships with customers, employees, and business partners (e.g., local schools).
  • Ability to manage remote teachers.
  • Ability to work independently.
  • High tolerance for ambiguity.
  • Bachelor's Degree required.
  • 2-3 years progressive career growth.
  • Experience working in a virtual operations and team environment.
  • Bilingual in English and Spanish beneficial.
  • Proficient in Microsoft Office and Google applications.

Benefits

Fully Remote
PTO
Etc.

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