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Software Infrastructure Support Specialist

1 week ago

Davao City, Davao, Philippines Teradyne Full time

About Teradyne:

We are a global leader in test and automation solutions, driving innovation through sophisticated technology. Our expertise ensures that electronic devices work flawlessly the first time, every time. We provide manufacturers with efficient and cost-effective portfolio of automation solutions to develop and deliver products quickly.

Job Overview:

This full-time role is part of our innovative tools and technology support group, where you will collaborate with esteemed professionals in software and hardware engineering. As an enabler of future SW and HW engineering technologies, you will excel in our dynamic environment and be part of an interdisciplinary team responsible for maintaining all aspects of engineering development infrastructure.

This role operates under Agile methodology and involves working closely with software and hardware development engineers and managers. We emphasize automation in every step as we transition our complex flagship product toward a continuous integration and continuous delivery DevSecOps model.

Key Responsibilities:

  1. Providing assistance to internal customers on development tools used in both SW and HW engineering groups
  2. Triaging and troubleshooting IT incidents affecting engineering development
  3. Collaborating with various core IT teams on infrastructure improvement projects
  4. Performance benchmarking, monitoring key systems and services, and automating metrics collection processes
  5. Maintaining technical support documentation

You Will Also:

  1. Be self-motivated, continuously striving to grow and keep up with modern technologies
  2. Communicate effectively and work without direct supervision
  3. Be highly organized and skilled in effective task prioritization
  4. Think innovatively, unafraid of failure, and passionate about embracing challenges

Qualification Requirements:

  1. Able to work during weekends on rotations and flexible hours
  2. 5+ years of related experience with a bachelor's degree related to information technology
  3. Strong experience with automation/orchestration (Jenkins preferred)
  4. Strong knowledge with Linux administration (RedHat preferred)
  5. Proven experience with Python, Groovy, Perl, Bash, and PowerShell
  6. Working knowledge in GitHub and Jira
  7. Working knowledge in different types of RDBMS (PostgreSQL preferred)
  8. Working knowledge of Windows administration
  9. Strong customer service skills with previous HelpDesk experience

PREFERRED SKILLS:

  1. Experience with CloudBees CD/RO
  2. Proficiency in various Source Control Management systems (e.g., Git, AccuRev, ClearCase, SVN)
  3. Expertise in Kubernetes deployment and compute virtualization technologies such as VMWare
  4. Familiarity with Azure and AWS cloud computing
  5. Knowledge of FlexLM License management
  6. Background in Software Build and Release processes