Support Advocate
22 hours ago
As a Customer Service Representative, you will play a crucial role in providing exceptional support to our users and clients. Our cutting-edge platform has over 30 million users worldwide, and we are committed to delivering a seamless and first-class customer experience.
Key Responsibilities:- Assist users by answering their questions via various channels.
- Resolve customer queries, recommend solutions, and guide product users through features and functionalities.
- Troubleshoot issues related to login, user-reported bugs, billing/payment queries, and other platform-related problems.
- Manage multiple customer cases simultaneously and provide timely and accurate customer feedback.
- Collaborate with technical and development teams to resolve platform-related problems.
- Bachelor's degree in computer science or information technology.
- Experience with Intercom, Stripe/Paddle is advantageous.
- Prior experience in tech or web-based platform support.
- Excellent communication and problem-solving skills.
- Strong written and verbal communication skills.
- Solid knowledge of the product and common issues that arise.
This role offers a unique opportunity to grow professionally and personally. You will be working with a talented team to deliver a world-class customer experience.
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Senior Technical Support Advocate
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Pasig, National Capital Region, Philippines Boldr Full time $70,000 - $120,000 per yearA LITTLE BIT ABOUT BoldrBoldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.We are a global team, united by our desire to connect diverse people with common values for boldr impact.We employ just over a thousand team members across five...
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Senior Technical Support Advocate
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Pasig, National Capital Region, Philippines Boldrimpact Full timeOverviewA LITTLE BIT ABOUT BoldrBoldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.We are a global team, united by our desire to connect diverse people with common values for boldr impact.We employ just over a thousand team members across...
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Technical Support Advocate T1
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Pasig, National Capital Region, Philippines beBeeSupport Full time ₱15,000 - ₱25,000Job OpportunityThe role of a Customer Success Advocate plays a vital part in helping customers achieve success with our software solution by providing prompt support, proactive solutions, and delivering an exceptional client experience.This position focuses on building strong relationships with customers, offering tailored guidance, and troubleshooting...
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Technical Support Advocate T1
1 week ago
Pasig, National Capital Region, Philippines Boldrimpact Full timeA LITTLE BIT ABOUT BoldrBoldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.We are a global team, united by our desire to connect diverse people with common values for boldr impact.We employ just over a thousand team members across five...
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Support Advocate
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Technical Support Specialist
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Pasig, National Capital Region, Philippines beBeeCustomer Full time ₱1,080,000 - ₱1,680,000Job Title: Technical Support AdvocateA career in technical support offers a challenging and rewarding opportunity to make a real difference in people's lives.This role is ideal for individuals who enjoy problem-solving, are passionate about delivering excellent customer experiences, and have strong communication skills.As a Technical Support Advocate, you...
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Customer Advocate
3 hours ago
Pasig, National Capital Region, Philippines Acquire Intelligence Full time ₱70,000 - ₱120,000 per yearWe're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the worldAcquire BPO is an award-winning business process outsource provider, servicing some of the world's largest brands by...
