Software Troubleshooting Engineer

1 week ago


Makati City, National Capital Region, Philippines Neksjob Philippines Full time

Neksjob Philippines is seeking a talented Software Troubleshooting Engineer to join our team.

The successful candidate will be responsible for troubleshooting and resolving software issues across critical business applications.

Key Responsibilities:

  • Proactively troubleshoot and resolve software issues across critical business applications.
  • Identify root causes, implement effective solutions, and prevent future system disruptions.
  • Collaborate with cross-functional teams to identify and solve technical challenges.
  • Work closely with end-users, providing technical support and guidance.
  • Document support processes, procedures, and troubleshooting guidelines to aid in quick issue resolution.
  • Continuously refine and improve support processes to enhance efficiency and effectiveness.

Requirements:

We are looking for candidates with the following qualifications:

  • Core requirement: Proficiency in Android Application Development.
  • Addional nice-to-have skills: Proficiency in Japanese (communication and technical documentation), Familiarity with Android SDK.
  • Strong understanding of application development principles, software architecture, and troubleshooting practices.
  • Knowledge of mobile application frameworks, development tools, and best practices.
  • Familiarity with Agile methodologies and DevOps practices.
  • Experience working with version control systems and CI/CD pipelines.
  • Excellent problem-solving, debugging, and analytical skills.
  • Strong communication and interpersonal skills, with an ability to interact effectively with users and stakeholders.


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