Software Troubleshooting Engineer
1 week ago
Neksjob Philippines is seeking a talented Software Troubleshooting Engineer to join our team.
The successful candidate will be responsible for troubleshooting and resolving software issues across critical business applications.
Key Responsibilities:
- Proactively troubleshoot and resolve software issues across critical business applications.
- Identify root causes, implement effective solutions, and prevent future system disruptions.
- Collaborate with cross-functional teams to identify and solve technical challenges.
- Work closely with end-users, providing technical support and guidance.
- Document support processes, procedures, and troubleshooting guidelines to aid in quick issue resolution.
- Continuously refine and improve support processes to enhance efficiency and effectiveness.
Requirements:
We are looking for candidates with the following qualifications:
- Core requirement: Proficiency in Android Application Development.
- Addional nice-to-have skills: Proficiency in Japanese (communication and technical documentation), Familiarity with Android SDK.
- Strong understanding of application development principles, software architecture, and troubleshooting practices.
- Knowledge of mobile application frameworks, development tools, and best practices.
- Familiarity with Agile methodologies and DevOps practices.
- Experience working with version control systems and CI/CD pipelines.
- Excellent problem-solving, debugging, and analytical skills.
- Strong communication and interpersonal skills, with an ability to interact effectively with users and stakeholders.
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