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Fintech Application Engineer

2 weeks ago

Makati City, National Capital Region, Philippines Etrading Software Limited (PH) Full time
Job Description

Etrading Software Limited (PH) invites applications for a Software Support Engineer/ Application Support Engineer position. This role involves providing top-notch technical assistance to clients and internal stakeholders while collaborating closely with the software development team to enhance application performance.

Responsibilities
  • Supporting Java/web applications in an AWS environment.
  • Collaborating with cross-functional teams to resolve complex technical issues.
  • Identifying areas for process improvement and implementing changes to streamline operations.
  • Developing and maintaining documentation to facilitate knowledge sharing and onboarding.
  • Staying up-to-date with industry trends and emerging technologies to inform strategic decision-making.
  • Fostering strong relationships with vendors and partners to ensure seamless integration.
  • Maintaining a high level of technical expertise and contributing to the growth and development of the team.
Requirements
  • 5+ years of experience in 2nd line and 3rd line client-facing application support.
  • Expertise in various UNIX/Linux commands and functions.
  • Experience supporting highly automated and dynamic cloud environments (AWS preferred).
  • Proven track record of troubleshooting complex technical issues and developing effective solutions.
  • Strong analytical and problem-solving skills with the ability to communicate complex technical information to non-technical stakeholders.