Operational Assistant

2 weeks ago


Pasig, National Capital Region, Philippines Manpower (Philippines) Full time

We are seeking an Operational Assistant to join our team at Manpower (Philippines)

Job Overview

The Helpdesk Specialist will be responsible for providing operational support to our clients, ensuring their needs are met and exceeded.

  • Responsible for securing overriding approval from the Helpdesk Supervisor for LOAs beyond Helpdesk's CCS authority limits
  • Provides support to the Immediate Superior on preparing and submitting reports on census, decking of doctors, POS queue reports, and manual LOA reports
Responsibilities

The successful candidate will possess strong analytical and problem-solving skills, with the ability to work independently and as part of a team.

  • Deliver high-quality support to customers through various communication channels
  • Collaborates with the Helpdesk Supervisor to ensure seamless customer service operations
Qualifications

To be considered for this role, applicants must have a college degree in any Medical Allied Course and at least 6 months HMO or Insurance experience.



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