Cybersecurity Technical Support Specialist

2 days ago


Caloocan City, National Capital Region, Philippines beBeeCybersecurity Full time $46,000 - $62,000
Technical Support Role

We're seeking a skilled technical support specialist to join our team. As a member of our technical services team, you'll provide critical assistance to learners across our platforms.

About the Job

This is a full-time salaried position with flexible shift work hours, including evenings and weekends. You'll collaborate with cross-functional teams to enhance processes, validate product features, and drive successful learner outcomes.

  • Provide general and technical support via chat and email.
  • Offer technical support for networking, Linux, and Windows systems.
  • Mentor learners by guiding them through our foundational learning materials.
  • Grade exams for OffSec certifications.
  • Test, verify, and validate products before release.
  • Collaborate with teams to troubleshoot issues and achieve common goals.
Your Qualifications
  • Bachelor's degree in Computer Science or Information Security.
  • Strong knowledge of networking, virtualization, Linux, and Windows systems.
  • Excellent communication skills.
  • Strong analytical and investigative skills.
  • Experience in mentoring individuals in cybersecurity subjects.
What We Offer

This role offers a unique opportunity to make a meaningful impact on the learning experience of our users. You'll be part of a dynamic team that values collaboration, innovation, and continuous improvement.

We strive to create a work environment that is inclusive, supportive, and challenging. If you're passionate about technology and education, we encourage you to apply for this exciting opportunity.



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