IT Service Desk Analyst

We are seeking a highly skilled Help Desk Analyst L1 to join our team at ConnectOS.As a Help Desk Analyst L1, you will be responsible for delivering first-level support in a Service Desk environment, handling calls professionally, courteously, and effectively, adhering to standard procedures.You will also address intermediate technical issues based on...

LOCATION: QUEZON CITY AND CEBU, PHILIPPINESJOB TITLE: SERVICE DESK ANALYSTThe purpose of this role is to the first point of contact for the B2B users who call Service Desks to troubleshoot appropriate end user issues in line with the Company's Service Desk objectives.Be responsible for primary user support and customer service:1. Respond to queries from all...

LOCATION: QUEZON CITY AND CEBU, PHILIPPINESJOB TITLE: SERVICE DESK ANALYSTThe purpose of this role is to the first point of contact for the B2B users who call Service Desks to troubleshoot appropriate end user issues in line with the Company's Service Desk objectives.Be responsible for primary user support and customer service:1. Respond to queries from all...

We are seeking a highly skilled Service Desk Professional to join our team at ConnectOS.As a Service Desk Professional, you will be responsible for delivering first-level support in a Service Desk environment, handling calls professionally, courteously, and effectively, adhering to standard procedures.You will also address intermediate technical issues based...

Service Desk Analyst Job DescriptionJK Network Services is a leading provider of business process, consultancy, and information technology services. We are seeking a skilled Service Desk Analyst to join our team. As a key member of our IT department, you will provide first-level technical support to end-users via phone, email, and chat. Your responsibilities...

Job DescriptionKey Responsibilities:Supervise and support the IT Service Desk team in delivering timely, effective solutions.Monitor ticket queues, assign tasks, and ensure SLAs are met.Provide guidance and training to team members to enhance performance and customer service.Analyze metrics to identify trends and recommend improvements in processes and...

Job Description: We are hiring a Help Desk Analyst to join our team at JK Network Services. The successful candidate will be responsible for providing technical support to our clients, troubleshooting hardware and software issues, and maintaining accurate records of incidents and problems.Key Responsibilities:Provide first-level technical support to...

Emapta Global is a world-class outsourcing company that connects elite talent with global clients across industries. We empower professionals to grow while helping businesses scale smarter.Job OverviewThis is an exciting opportunity for a skilled IT Service Desk Analyst to join our dynamic team in Makati. As an L2 IT Service Desk Analyst, you will provide...

Nityo Infotech Services Philippines is HiringService Desk (Female)Location: Gil Puyat Ave. Makati CitySet up: HybridSalary: 30,000See complete details below:Service Desk - 30,000 24x7 Shifting, onsite 3x or 4x a week, can be assigned wfh during Saturdays and Sundays— At least 1 to 2 years experience in Technical Support.— Experience in any ticketing...

Emerson, a leading company with 130+ years of history, is seeking a skilled IT Service Desk Specialist to join its highly technical team.Job Description:This role involves working within an ITIL-aligned Service Desk team, interacting with consumers of various levels within the organization, and ensuring they are properly handled and updated.Monitor personal...

Why Join Our Team?As a Service Desk Analyst at Microgenesis Business Systems, you will have the opportunity to work on a variety of technical projects and develop your skills in a dynamic and supportive environment.Our team is committed to delivering exceptional service and support to our clients, and we are looking for talented individuals who share our...

COMPANY PROFILE: One of the world leaders in business process, consultancy, and information technology services.Position: Service Desk AnalystCompany Industry: BPO CompanyWork Location: Quezon CityWork Schedule: Shifting ScheduleSalary: Php 30,000 (Package)Work Set-Up: Full OnsiteJOB REQUIREMENTS:Open to Bachelor's Degree, High School Graduates, and...

We're looking for a skilled and detail-oriented Helpdesk - Service Desk Junior Associate Technician to join our team at TTEC.In this role, you'll be responsible for handling inbound phone calls, managing emails and web-based ticket queues, and taking ownership of emails that arrive in the team mailbox.Responsibilities:Resolve technical issues related to...

We are seeking highly skilled and motivated individuals to join our team as IT Service Desk Analysts.About the RoleThis role provides first-line technical support via phone, email, chat, and web to ensure exceptional customer service.Key responsibilities include logging and categorizing issues, troubleshooting common IT problems, escalating unresolved...

Job Title: Help Desk AssociateAbout E-Solutions IT ServicesWe are a forward-thinking IT solutions company, dedicated to delivering tailored solutions and exceptional customer support. Our team is passionate about driving success and building strong relationships with our clients.Salary: Competitive compensation packageJob DescriptionAs a Help Desk Associate...

Are you passionate about delivering exceptional customer experiences? Do you have what it takes to become a skilled IT Service Desk Technician at TeleTech Holdings, Inc.? We're seeking a talented individual to join our remote team in the Philippines, where you'll play a crucial role in supporting our customers through various channels.Your main...

HIRING 30 Headcount Service Desk (Quezon City) | Php 30,000 (Package)COMPANY PROFILE: One of the world leaders in business process, consultancy, and information technology services. Position: Service Desk Analyst Company Industry: BPO Company Work Location: Quezon Ave Quezon City Work Schedule: Shifting Schedule Salary: Php 30,000 (Package) Work...

Requirements:Experience in a service desk or technical support roleStrong problem-solving and communication skillsKnowledge of ITIL framework and ticketing systemsFamiliarity with Windows, Mac OS, and common office applicationsAbility to work effectively in a fast-paced environment

Duties and ResponsibilitiesWe are seeking an IT Service Desk Technician to join our team at Hunter's Hub Inc. As a member of our service desk team, you will be responsible for providing technical support via phone, email, or chat to our clients. Your technical expertise and problem-solving skills will enable you to effectively resolve complex technical...

Job Description:Key Responsibilities:Supervise and support the IT Service Desk team in delivering timely, effective solutions.Monitor ticket queues, assign tasks, and ensure SLAs are met.Provide guidance and training to team members to enhance performance and customer service.Analyze metrics to identify trends and recommend improvements in processes and...