Desktop Support Specialist

1 day ago

Mandaluyong City, National Capital Region, Philippines beBeeCareer Full time ₱800,000 - ₱1,200,000
Job Description

We are seeking a highly skilled and experienced professional to join our team as a Desktop Support Specialist. As a key member of our IT team, you will be responsible for providing technical support and assistance to our clients. You will troubleshoot and resolve technical issues in a timely and efficient manner, ensuring minimal downtime and maximum productivity.

The ideal candidate will have excellent communication skills, both written and verbal, and be able to work well under pressure. They will also be proficient in using various software applications and have strong problem-solving skills.

Required Skills and Qualifications
  • Technical Requirements:
    • Practical knowledge and experience working with Windows Server from 2008 through 2016 and strong desktop support skills for Microsoft Windows 7 through 10.
    • Experience with troubleshooting and administrating Terminal Services, RDP, Citrix server roles.
    • Administration of Exchange 2010 through 2016 with Microsoft 365 Exchange.
    • Experience with VOIP systems such as 8x8/3CX/Mitel/Skype for Business and knowledge of printer configuration for print servers, scan to email, pass-through in Citrix etc.
    • A solid understanding of Networking including Firewalls, routers and managed switches.
  • Nice to Have:
    • Exposure to VMWare and Hyper-V technologies from a simple maintenance and troubleshooting perspective will be highly regarded.
    • Certifications (Microsoft/ITIL) would be advantageous.
    • Apple system experience.
Benefits
  • Hybrid Work Setup.
  • Medical, Dental Coverage and Life insurance from day 1 of employment.
  • Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion).
  • Competitive salary package and annual appraisal.
  • Financial Assistance Program.
  • Mandatory Government Benefits and 13th Month Pay.
  • Complimentary Sleeping Quarters, Coffee at no cost.
  • Complimentary Office Fitness and Wellness Facilities at no cost.
  • Regular Company Events, Work Life Balance, and Career growth opportunities.
  • Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA.
Others

Our company is certified as a Great Place to Work and is a top-rated employer of choice. We specialize in premium resourcing and productivity solutions and help companies across industries overcome resourcing challenges with innovative strategies.

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