HR Process Specialist

1 day ago


Manila, National Capital Region, Philippines ING Full time

Job Overview

This role focuses on managing the employee lifecycle by directly overseeing processes related to managing employee data. The HCM Specialist plays a crucial role in ensuring the effective utilization and optimization of Workday's HCM platform to support HR operations and strategic initiatives within the organization.

Key Responsibilities

  • Maintain accurate employee records and execute updates with precision.
  • Manage other administrative tasks as part of daily operations, ensuring seamless execution.
  • Foster a positive customer experience by handling employee concerns efficiently.
  • Participate in testing activities to identify and resolve issues related to system changes.
  • Document processes and procedures to facilitate knowledge sharing and ensure an up-to-date knowledge base.
  • Develop and maintain reports, dashboards, and analytics to provide insights into metrics and trends.
  • Lead or participate in projects related to operations and process optimizations.

Requirements

  • Minimum 3 years of experience as HCM Specialist or similar role, with in-depth knowledge of HR processes.
  • Strong analytical and problem-solving skills with attention to detail.
  • Excellent communication skills with ability to collaborate effectively across different levels of organization.
  • Ability to identify problems and find solutions.
  • Contribution to process improvements is expected.
  • Fast learner with a can-do attitude and positive mindset.
  • Experience with Workday is a plus.


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