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Credit and Debit Analyst

1 week ago

Manila, National Capital Region, Philippines API Delevan, Inc. Full time
Key Responsibilities

The successful candidate will be responsible for performing complex transactions regarding claims and returns requests and process corresponding credits and/or denials. They will work closely with other departments to resolve disputed claims or debits and monitor system for outstanding deductions and process resolution. They will make direct calls to customers to obtain missing information, reconcile balances, and notify distribution centers of shipping discrepancies. Additionally, they will maintain accurate credit files, distribute credit copies and supporting documents, write denial letters to customers for debits/claims that are denied, and provide exceptional customer service to internal customers. They will prepare monthly metric reports and work with sales force and collections to minimize outstanding balances. Furthermore, they will escalate issues and concerns to management and adhere to all Export, Import and Supply Chain Security Policy requirements relevant to the position. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

Our Company Culture

At Regal Rexnord, our business purpose is to create a better tomorrow with sustainable solutions that power, transmit and control motion. We center our behaviors, actions, and decisions around the following values:
  • Integrity
  • Responsibility
  • Diversity, Engagement & Inclusion
  • Customer Success
  • Innovation with Purpose
  • Performance
  • Passion to Win