Digital Data Analyst Specialist
4 days ago
Credit Corp Inc., a leading provider of responsible financial services in the credit-impaired consumer segment, is seeking a skilled Digital Data Analyst Specialist to join our team. This 12-month project-based role will support our US line of business under Credit Corp Solutions.
This position requires advanced SQL capability, proficiency in Tableau or other relevant experience in creating graphs & visualizing data, and exceptional time management and organizational skills. The ideal candidate will be able to work with minimal supervision and produce quality and timely results.
The successful candidate will be responsible for maximizing the performance of digital campaigns by creating campaign account selections, managing a list of email/SMS/landing page templates, monitoring reporting, and identifying and resolving issues. They will maintain a detailed understanding of Credit Corp's contact strategy and work with senior operational leaders to successfully deliver on an agreed program.
Key Responsibilities:
- Create, update, assess, troubleshoot, problem solve, collaborate and improve digital campaign account selections using SQL, including table joins, CTEs, and stored procedures.
- Undertake relevant quality and governance checks to ensure that campaigning is executed with no data or execution errors.
- Monitor digital campaign volumes and delivery rates, account selection parameters, and outbound digital campaign logs to ensure any campaign issues are raised.
- Create email, SMS, and landing page templates based on documentation and take all new templates through a quality assurance assessment.
- Use HTML to design new email templates and resolve email template issues.
- Complete end-to-end testing & Litmus testing for all new email templates.
- Maximize digital contact attempts within the constraints of compliance limits.
- Assist in maintaining compliance controls through account selection and digital campaign strategy.
- Review digital campaigns and log any issues or opportunities for improvement.
- Analyze digital campaigns and prepare appropriate reports.
- Deploy new reports and implement improvements to existing reports in Tableau.
- Continually enhance the accuracy and relevance of the campaign reporting provided to the business.
- Provide relevant insights to business leaders relating to campaign effectiveness.
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