Account Management Specialist

24 hours ago

Batangas, Calabarzon, Philippines beBeeCybersecurity Full time $80,000 - $100,000
Customer Success Manager - Key Role

As a Customer Success Manager, you will be responsible for ensuring the satisfaction and maximizing value of our customers. You will have a portfolio of accounts as well as serving as an "on-demand" CSM and leading the engagement throughout the customer lifecycle from deployment and adoption through renewal.

Key Responsibilities
  • Manage named accounts accountable for engagement and satisfaction over the lifetime of the customer.
  • Establish key relationships within the customer, ensuring regular check-ins to understand and address promptly client needs and concerns.
  • Develop strong relationships with key buyers and influencers in customer accounts and leverage these during the lifetime of the customer.
  • Partner with the customer to build a joint plan for success, maintaining a detailed understanding of customer's business to achieve high levels of customer satisfaction, engagement, adoption of our technology.
  • Deliver an outstanding customer experience to support our brand promise of delivering superior cybersecurity outcomes and to facilitate the cross sell and upsell of services and products.
  • Monitor customer analytics and KPIs to reinforce the value of the customer solution and identify areas to improve customer experience and optimize the solution.
  • Conduct regular business reviews, clearly articulating the specific value we are delivering to the customer and progress on specific customer milestones and goals.
Requirements
  • 3+ years' experience in customer success roles, additional experience in customer support, sales, or business development is a plus.
  • Experience dealing with account spends of $80k USD and above.
  • Exceptional ability to communicate and foster positive business relationships, and comfortable being accountable for driving success with customers.
  • Experience of translating customer issues and needs into business or solution requirements.
  • Ability to be seen as a trusted advisor to senior executives in large organizations and able to build strategic account plans.
  • Excellent organizational skills and ability to establish milestones and keep project plans on task.
  • Understanding how organization measure value, drive revenue with experience of recurring revenue sales models and renewal processes an advantage.
  • Solid technical acumen able to explain the benefits of different technologies, strong cybersecurity knowledge an advantage.
  • Fluent Japanese speaking ability to cater to Japan market.
What We Offer
  • A remote-first working model, with remote work as the primary option for most employees.
  • Employee-led diversity and inclusion networks that build community and provide education and advocacy.
  • Annual charity and fundraising initiatives and volunteer days for employees to support local communities.
  • Global employee sustainability initiatives to reduce our environmental footprint.
  • Monthly wellbeing webinars and training to support employee health and wellbeing.
Commitment To Equality Of Opportunity

We believe that diversity, combined with excellence, builds a better us, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation.

  • Accounting Specialist

    1 day ago

    Batangas, Calabarzon, Philippines beBeeAccounting Full time $20,000 - $24,000

    Job Title: Accounting SpecialistThis is a full-time remote role for an accounting specialist at a global firm. The accounting specialist will be responsible for managing the company's books, financial planning, financial reporting, record keeping, and more.You will work directly with the executive team at a growing organization.Requirements:5+ years...

  • Accounting Specialist

    2 weeks ago

    Batangas, Calabarzon, Philippines beBeeAccounting Full time ₱200,000 - ₱300,000

    Job Title:Accounting SpecialistAbout the Opportunity:Accurately enter data into our financial systemManage payroll processing in a timely and efficient mannerConduct thorough bank reconciliationsPrepare detailed financial reportsAssist with other tasks as assigned by managementQualifications:Bachelor's Degree in Finance, Business Management, or...

  • Ecommerce Key Account Manager

    20 hours ago

    Batangas, Calabarzon, Philippines beBeeecommerce Full time ₱900,000 - ₱1,200,000

    Key Account Ecommerce SpecialistThis role is a high-profile opportunity for a highly skilled and experienced e-commerce specialist to join our team in a full-time capacity.

  • Senior Account Operations Manager

    1 day ago

    Batangas, Calabarzon, Philippines beBeeImplementation Full time ₱600 - ₱800

    Implementation SpecialistWe are seeking an Implementation Specialist to support our accounting and recruiting tools. This role is highly client-facing, requiring strong communication skills, technical aptitude, and a background in accounting or back-office operations.You will guide brokerages through setup and onboarding, ensuring their commission splits,...

  • Rent Collector and Account Manager

    21 hours ago

    Batangas, Calabarzon, Philippines beBeeCollection Full time ₱300,000 - ₱500,000

    Real Estate Collection SpecialistWe are seeking a motivated and detail-oriented professional to join our remote team specializing in the real estate industry. Our ideal candidate will be responsible for collecting rent payments from tenants and ensuring prompt resolution of any payment issues.The key responsibilities of this role include initiating and...

  • Account Growth Specialist

    21 hours ago

    Batangas, Calabarzon, Philippines beBeeCareer Full time $10,400 - $20,800

    Develop your career as an Account Growth Specialist, where you will play a pivotal role in elevating the performance of our top-tier team members.About the RoleThis is an exceptional opportunity to drive business growth and expand your skills in coaching, account management, and client services. Key Responsibilities:Coach team members through regular...

  • Account Growth Specialist

    21 hours ago

    Batangas, Calabarzon, Philippines beBeeGrowth Full time $40,000 - $70,000

    Account Growth SpecialistWe seek a highly motivated and skilled professional to fill the role of Account Growth Specialist.Job Description:The primary function of this position is to establish relationships with clients, identify opportunities for growth, and develop strategies to increase revenue.Contact existing clients to assess their needs and provide...

  • Accounts Management Specialist

    24 hours ago

    Batangas, Calabarzon, Philippines beBeeAccounting Full time ₱8,000 - ₱11,000

    Job Summary">The position offers an exciting opportunity to gain hands-on experience with Microsoft Dynamics NAV/Business Central. As an Accounts Officer, you will be responsible for providing essential support during the ERP platform migration. The role requires a strong understanding of core accounting processes and excellent communication skills.">Key...

  • Amazon Account Specialist

    24 hours ago

    Batangas, Calabarzon, Philippines beBeeAccount Full time $9,000 - $12,000

    Job OverviewWe are seeking a highly experienced Amazon account specialist to oversee and optimize private label operations.Key responsibilities include:Developing strategies for optimal product placementManaging client relationships to drive business growthEnsuring compliance with Amazon policies and proceduresThis role offers a competitive salary,...

  • Financial Accountant

    21 hours ago

    Batangas, Calabarzon, Philippines beBeeFinancial Full time $60,000 - $80,000

    Accounting SpecialistWe are seeking an experienced and detail-oriented Accounting Specialist to join our team. As an Accounting Specialist, you will play a key role in maintaining accurate and compliant financial records.Prepare and record journal entries and general ledger transactions.Reconcile bank accounts, credit card statements, and general ledger...