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Financial Collections Specialist

2 weeks ago

Cebu City, Central Visayas, Philippines Kuehne + Nagel AS Full time

Are you looking for a challenging role in financial collections? As a Financial Collections Specialist at Kuehne+Nagel, you will be responsible for managing collection activities of due and overdue payments from customers.

Your Role

You will be responsible for ensuring prompt payment from customers by regular follow-ups and tracking via email or phone call. You will update accounting records in relevant systems in a timely manner, including capturing customer feedback and follow-up due dates.

Your Responsibilities
  • Ensure timely reconciliation and sharing of statement of accounts (SOA) with customers.
  • Understand customer requirements, extending support to standardize operations where necessary.
  • Participate in all accounts receivable matters at an operational level.
  • Recommend accounts for escalated collection efforts via country finance or key account structure.
  • Understand the end-to-end accounts receivable process, identifying redundant steps to drive continuous improvement.
Your Skills and Experiences
  • Minimum of 3 years' experience in Business-to-Business Accounts Receivable Collections required.
  • Strong knowledge of collection processes and AR Policies & Procedures.
  • Excellent negotiation and customer service skills required.
  • Average proficiency with MS Excel required.
  • Excellent verbal and written communication skills in English.
  • Strong attention to detail and excellent follow-up skills required.