F&B Training Manager
7 days ago
Solaire Resort Entertainment City is a premier destination for entertainment and leisure. We are currently seeking a highly skilled Training and Development Supervisor to join our team in the Food and Beverage department.
The successful candidate will be responsible for conducting and coordinating the Food & Beverage Training Program, as well as enforcing operations service standards. This role requires close monitoring of compliance by team members with established standard operating procedures, recommending initiatives to ensure consistency of standards, and contributing to programs that enhance the skills and knowledge of team members towards service efficiency.
This position involves performing administrative duties required to facilitate training activities for assigned areas, including spot checks and audits. The ideal candidate should have strong technical competency in Food and Beverage or Hotel Services, pleasing appearance, neat attire, and articulate communication skills.
- Key Responsibilities:
- Training Organization and Scheduling: Prepare training materials, presentation, workbooks, and handouts necessary for program success. Coordinate training logistics, schedule participants.
- Training Facilitation: Conduct core and specialized training programs. Assist Managers and Job Specialists in conducting specialized training.
- Training Needs Analysis: Visible in operations to assist, observe, and evaluate service standards and staff competency to assess training needs. Recommend training-related solutions and training to Department Heads or Managers.
- Training Effectiveness Evaluation: Analyze statistics and other data gathered. Interpret and evaluate results, create report/presentation with corresponding recommendations.
- Training Development Support: Recommend programs and strategies, consolidate data, provide valid and updated feedback, and accurate information for training plan development. Assist in implementing initiatives and strategies.
- Outlet Spot Checks and Audits: Conduct internal audit to check compliance of staff on established service standards and procedures. Submit monthly report and coordinate deviation to team for corrective action.
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Supervisor, Training F&B
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Training and Development Supervisor F&B
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