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Remote Support Specialist

2 weeks ago

Quezon City, National Capital Region, Philippines Neks Job Philippines Full time

Job Description

At Neks Job Philippines, we are looking for a talented Remote Support Specialist to provide top-notch support to our customers. As a Remote Support Specialist, you will be responsible for resolving customer complaints and concerns over the phone.

About the Role

This is an exciting opportunity to work in a dynamic environment where you will utilize your problem-solving skills to resolve customer issues. You will also have the chance to develop your communication skills by interacting with customers from diverse backgrounds.

Key Responsibilities

  • Resolve customer complaints and concerns
  • Communicate effectively with customers
  • Utilize problem-solving skills to resolve issues

Requirements

To excel in this role, you must possess excellent English communication skills, as well as strong problem-solving and customer service skills.

Career Advancement Opportunities

We offer career development and advancement opportunities to help you grow professionally and personally.