Senior Travel Counselor Manager
5 days ago
About Gratitude Philippines
We are a dynamic and innovative company that values teamwork and collaboration. Our mission is to deliver exceptional experiences for our clients and employees alike.
Job Summary
We are seeking an experienced Assistant Manager Operations who will lead our team of travel counselors and implement customer engagement strategies. The ideal candidate will have a strong background in Global Distribution Systems, excellent communication skills, and a self-driven attitude.
Responsibilities
- Manage a team of travel counselors and implement customer engagement strategies
- Collaborate with internal and external teams to achieve business objectives
- Develop and implement process improvements to increase efficiency and productivity
- Identify and implement revenue generation opportunities
- Maintain high-quality standards across processes and projects
Qualifications
- 2 years of experience in the travel industry, preferably in a similar position
- Basic understanding of travel industry terms and concepts
- Knowledge of MS Office Applications and Global Distribution Systems (Sabre, Apollo, Amadeus, etc.)
- E2E Travel Process knowledge and self-starter with multitasking abilities
- Excellent communication skills, written and oral, with result focus and self-driven attitude
- Flexibility and ability to work in a 24 x 7 atmosphere
What We Offer
We offer a competitive salary and benefits package, including opportunities for growth and development within the company.
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