Travel Industry Manager

4 days ago


Pasay, National Capital Region, Philippines Gratitude Philippines Full time

Company Overview

Gratitude Philippines is a dynamic and innovative company that provides exceptional service and support to our clients. Our team is dedicated to excellence and is committed to making a positive impact in the industry.

Job Description

The Operations Manager will be responsible for overseeing day-to-day operations to ensure all metrics are met, revenue is maximized, and team performance is optimized. This includes coordinating operational needs to proactively address potential service delivery concerns and implementing company policies in all areas of operations.

Required Skills and Qualifications
  • Extensive management/leadership experience and capability in the Travel industry.
  • College Graduate.
  • Good understanding of the BPO industry from a cross-functional perspective, especially operations and migrations.
  • Good understanding of technology tools/applications is required.
  • Great working knowledge of MS Office applications: ability to multitask and handle high-pressure situations.
  • Strong people management and leadership skills.
  • Capability to communicate with large teams - the role requires articulating out responses in a manner that makes the overall proposal compelling.
  • Good networking capability and Client facing skills.

Others

This is a challenging and rewarding role that offers opportunities for career growth and development. We are looking for a highly skilled and experienced professional who can lead our operations team to success.



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