Customer Service Representative

4 weeks ago


paranque city, Philippines Fastrack muliti purpose cooperative Full time

About the Role:

Fastrack multi-purpose cooperative is seeking a highly skilled and dedicated individual to join our team as a Customer Service Representative - Delivery Support. This role will be responsible for ensuring the smooth delivery of our products to customers, while providing exceptional customer service and support.

  • Load and unload company products from delivery vehicles.
  • Assist drivers in locating delivery locations and navigating through congested areas.
  • Compile accurate delivery records and reports, as well as notify senior staff of any delivery-related issues.
  • Effectively communicate with clients and customers to resolve any complaints or concerns.
  • Liaise with the main office or warehouse logistics team to notify drivers of any changes to daily routes.
  • Assist with the unloading of delivery vehicles at the end of each shift.
  • Obtain clients' and customers' signatures as an acknowledgment of having received the delivered products.

Requirements:

A high school diploma or equivalent is required, along with proven experience working in warehousing, manufacturing, or production. Proven customer service experience is preferred.

What We Offer:

At Fastrack multi-purpose cooperative, we offer a fast-paced and dynamic work environment, with opportunities for growth and development. We are committed to providing our employees with the tools and support they need to succeed.



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