Customer Service Representative
4 weeks ago
About the Role:
Fastrack multi-purpose cooperative is seeking a highly skilled and dedicated individual to join our team as a Customer Service Representative - Delivery Support. This role will be responsible for ensuring the smooth delivery of our products to customers, while providing exceptional customer service and support.
- Load and unload company products from delivery vehicles.
- Assist drivers in locating delivery locations and navigating through congested areas.
- Compile accurate delivery records and reports, as well as notify senior staff of any delivery-related issues.
- Effectively communicate with clients and customers to resolve any complaints or concerns.
- Liaise with the main office or warehouse logistics team to notify drivers of any changes to daily routes.
- Assist with the unloading of delivery vehicles at the end of each shift.
- Obtain clients' and customers' signatures as an acknowledgment of having received the delivered products.
Requirements:
A high school diploma or equivalent is required, along with proven experience working in warehousing, manufacturing, or production. Proven customer service experience is preferred.
What We Offer:
At Fastrack multi-purpose cooperative, we offer a fast-paced and dynamic work environment, with opportunities for growth and development. We are committed to providing our employees with the tools and support they need to succeed.
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