English Speaking Contact Center Agent

6 days ago


Iloilo City, Western Visayas, Philippines TASQ Staffing Solutions Full time

We are seeking highly skilled and motivated individuals to join our team as English Speaking Contact Center Agents. In this role, you will be responsible for interacting with customers via phone, email, and chat to understand and address their needs. This is a full-time position that offers opportunities for career advancement and a competitive salary.

The ideal candidate will have completed two years of college and possess at least one year of experience in a call center setting. Additionally, they should be proficient in English and able to work 8-hour shifts. We offer a range of benefits, including health insurance coverage and additional compensation for overtime pay and performance-based incentives.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and chat
  • Resolve customer complaints in a timely and professional manner
  • Meet or exceed performance metrics and sales targets

Requirements:

  • Completed two years of college
  • At least one year of experience in a call center setting
  • Proficient in English
  • Ability to work 8-hour shifts

Benefits:

  • Health insurance coverage
  • Additional compensation for overtime pay and performance-based incentives
  • Career advancement opportunities


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