Technical Consultant for Commerce and Retail Solutions

6 days ago


Cebu City, Central Visayas, Philippines HawodTech Solutions Full time
Dynamics 365 Commerce/Retail Functional Consultant

Job Summary:

We are seeking a highly skilled Technical Consultant to lead the implementation of Microsoft Dynamics 365 Commerce/Retail solutions for our clients. As a key member of our team, you will be responsible for designing, deploying, and maintaining comprehensive e-commerce platforms that meet the unique needs of our clients.

Main Responsibilities:

  • Develop and execute full life-cycle implementations of MS Dynamics 365 Commerce/Retail, ensuring seamless integration with existing systems and processes.
  • Gather and document functional requirements from clients, collaborating closely with cross-functional teams to ensure alignment.
  • Leverage your expertise in process design, package implementation lifecycle support, and project reviews to drive successful advisory engagements.
  • Analyze business processes and provide actionable insights to clients on system services available within the Microsoft Dynamics D365 application.
  • Communicate findings and recommendations to senior management and client personnel, driving informed decision-making.

Requirements:

  • Bachelor's Degree with at least 3 years of experience in leading and managing MS Dynamics 365 Commerce/Retail support projects.
  • Strong understanding of unified commerce business operations, and experience configuring, deploying, maintaining, and using MS Dynamics 365 Commerce (Retail).
  • Proven track record in D365 Commerce/Retail implementations and support.
  • Experience in rollouts, deployments, and upgrades.
  • Proficiency in configuration and troubleshooting of POS setup, including printers, customer display, scanners, hardware station, and MPOS.
  • Excellent client interaction skills, able to set and manage stakeholder expectations.
  • Good presentation and communication skills.


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