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Customer Service Representative
1 month ago
We are seeking a highly skilled Customer Service Representative to join our team at Teleperformance. As a key member of our customer support team, you will be responsible for handling service support calls and promoting value-added services to our customers.
Key Responsibilities- Handle service support calls with excellent customer service skills
- Promote and cross-sell value-added services to customers
- Work collaboratively with the team to achieve sales and customer satisfaction goals
- Excellent communication skills in English
- At least 6 months of BPO experience, preferably with sales experience
- Ability to work on a shifting schedule, weekends, holidays, and overtime
- Willingness to work onsite
- Basic web navigation skills
- A competitive salary package
- Exciting performance bonuses
- Generous referral incentives
- Best-in-class healthcare benefits from Maxicare
- An inspiring and fun work environment with endless career advancement opportunities