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Shipboard Product Health Specialist

2 weeks ago

Makati City, National Capital Region, Philippines Royal Caribbean Group Full time
Job Description:

Royal Caribbean International is seeking an experienced and detail-oriented technical professional to join our Shipboard Product Health Team.

Key Responsibilities:
  • Evaluate and resolve complex technical issues with onboard revenue systems
  • Analyze system performance and identify areas for improvement
  • Collaborate with cross-functional teams to ensure seamless system operations
Requirements:
  • Technical expertise in a support analyst role or similar technical position
  • Advanced problem-solving skills and ability to diagnose complex issues
  • Strong analytical skills to diagnose complex issues and recommend effective solutions
Preferred Qualifications:
  • Cruise industry experience
  • Windows Server 2012 and up
  • Network & Infrastructure Knowledge: Strong understanding of network architecture, connectivity, and troubleshooting