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Operations Excellence Specialist

1 week ago

Manila, National Capital Region, Philippines Verifone Full time
About the Position:

We are looking for an Operations Excellence Specialist to join our IT Operations team. As a key member of our team, you will be responsible for driving operational excellence and improving processes to achieve business goals.

Key Accountabilities:
  • Support compliance with corporate direction and team objectives.
  • Ensure staffing levels and shift patterns are achieved to maintain effective service.
  • Actively support company programs and ensure adherence to company rules and procedures.

Qualifications:

  • 4 to 6 years of IT Service Operations experience in a MNC Operations Support Center, with two or more years of team leader experience.
  • Ability to work under high pressure and flexibility to meet business demands as they arise.