
AI Solutions Developer
1 week ago
We are seeking an experienced professional to leverage artificial intelligence capabilities to enhance and optimize Salesforce solutions for our clients. The successful candidate will collaborate with cross-functional teams to develop custom AI solutions, driving innovation to streamline business processes and deliver exceptional customer experiences.
The ideal candidate will have hands-on experience working with data sources, APIs, and integration tools to ensure seamless data flow and accurate data management within the Salesforce ecosystem.
- Develop and maintain Salesforce applications using APEX and other Salesforce technologies.
- Analyze business processes and translate them into effective Salesforce solutions.
- Design, configure, and maintain Salesforce lab demo environments to support testing, demonstrations, and training sessions, ensuring optimal performance, security, and data integrity.
- Manage Salesforce projects from conception to implementation, ensuring they align with business objectives.
- Collaborate with cross-functional teams, delegating tasks to all project team members in order to deliver high-quality projects that use AI in Salesforce.
- Lead projects by being the primary point of contact for clients and Project Managers, along with being accountable for each project team member's performance within the project.
- Provide technical support and training to users as needed, including explaining Generative AI fundamentals.
Requirements
- 5+ years experience developing specifically for Salesforce, specifically in Sales & Service Cloud.
- Hands-on experience with Agentforce - yes, we're looking for more than just surface-level exposure. Ideally, you've spent time actively configuring and working within the tool.
- Preferred experience: Agent Studio (Copilot) Prompt Builder, OOTB AI GenAI & Predictive Features (Case Classification, Predictive tooling, etc), DataCloud (External Data Input), structured and unstructured data, and embedding into systems, Experience Cloud (MIAW, Omni-Channel setup experience).
- Exposure and experience with Generative AI technologies or capabilities.
- Strong analytical and problem-solving skills.
- At least 3 Active Salesforce Certifications.
About Us
We are committed to building and supporting a diverse team through inclusive hiring practices.
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