Academic Support Coordinator

24 hours ago

Angeles City, Central Luzon, Philippines beBeeacademic Full time $7,200 - $7,800
Job Title: Academic Support Coordinator

This role is fully remote and requires excellent English communication skills.

Key Responsibilities:
  • The Academic Support Coordinator plays a vital role in the success of our students by coordinating instructors, tracking student progress, and providing quality customer service.
  • Support regional operations in a virtual environment.
  • Provide outstanding academic services to students and their families.
  • Operate seamlessly in a virtual operating environment.
  • Maintain company operating standards, including people, financial, and academic standards.
  • Ensure delivery of programs and initiatives for students and school district partners.
  • Meet operational excellence standards.
  • Provide virtual administrative support to regional operations, including answering phones, managing daily business data, and creating/managing schedules with students and teachers.
  • Manage class schedules to effectively staff sessions and meet company efficiency and usage targets.
  • Manage virtual tutoring sessions.
  • Monitor all students' academic progress.
  • Help ensure flawless execution of programs and initiatives.
  • Manage time in compliance with regulatory requirements.
  • Conduct conferences with partner program directors to review progress, adjust academic plans, and renew enrollments.
  • Perform other responsibilities as required by the business.
  • Relish building relationships with students and their families.
  • Dedicated to meeting expectations and requirements of internal and external customers.
Requirements:
  • Time management, planning, and prioritization.
  • Ability to organize and manage multiple responsibilities successfully.
  • Exhibits professional and approachable demeanor.
  • Ability to prioritize and focus on key objectives.
  • Effective communications in virtual environments.
  • Proficient in using all communication media.
  • Ability to build engagement and trust in virtual relationships.
  • Works well with others.
  • Learning agility - able to adapt to changes in work environment.
  • Able to acquire new skills as required.
  • Ability to engage, manage, and grow virtual relationships with customers, employees, and business partners.
  • Ability to manage remote teachers.
  • Ability to work independently.
  • High tolerance for ambiguity.
  • Bachelor's degree required.
  • 2-3 years of progressive career growth.
  • Experience working in a virtual operations and team environment.
  • Bilingual in English and Spanish beneficial.
  • Proficient in Microsoft Office and Google applications.

Benefits include:

  • Flexible work arrangement in a fully remote setting.
  • Opportunities for growth and development in a dynamic environment.
  • Competitive compensation package.

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