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Branch Service Delivery Manager

2 weeks ago

Manila, National Capital Region, Philippines Deutsche Knowledge Services Pte. Ltd. Full time
Role Overview:

The Branch Service Delivery Manager will play a critical role in ensuring the timely and accurate delivery of cash management services to our clients. This individual will be responsible for overseeing the day-to-day activities of the Pre-Processing and Control teams, ensuring compliance with regulatory requirements, and identifying opportunities for process improvements.

Responsibilities:
  • Supervise and manage the Pre-Processing and Control teams, providing guidance and support as needed.
  • Develop and implement process improvements to increase efficiency and reduce risk.
  • Collaborate with cross-functional teams to achieve business objectives.
  • Monitor and report on key performance indicators, identifying areas for improvement and implementing corrective actions.
  • Ensure compliance with regulatory requirements and internal policies.

Benefits:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Diverse and inclusive work environment
  • Recognition and rewards for outstanding performance