Expert Solutions Developer
2 days ago
The Senior Applications Engineer is a team member involved in collaborating with business project teams to understand requirements, design, develop, test, deploy, IT operations support and maintaining various business critical applications, reporting tools, and automation solutions.
- Main Responsibilities:
- Develop expert understanding and technical knowledge of assigned business critical applications process flow, functionalities, and usage.
- Provide regional end-users support via phone/email/remote or onsite for incident and service request ticket handling and escalation within SLA.
- Involve in project lifecycle development, identify business requirements, architecture design, code, configure, test, and debug.
- Collaborate and maintain effective communications with various support teams, vendors, and maintain business relationships to ensure quality of work and compliance to policy and procedure.
- Actively seek out developmental opportunities for growth, act as strong brand ambassadors for the firm, and share knowledge and experience with others.
- Respect the needs of colleagues and build up cooperative relationships.
- Understand goals of internal and external stakeholders to set personal priorities and align teams' work to achieve objectives.
- A Bachelor's Degree qualification in Computer Science, Information Technology, Engineering, or a relevant field.
- 3-5 years of relevant work experience in system analyst and software development.
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