
Senior Loan Processing Coordinator
1 week ago
Role Summary
Mortgage Broker Support ProfessionalThe successful candidate will provide expert support to mortgage brokers by handling loan applications, document management and communication with clients.
- Assist brokers with preparation, submission and follow-up of loan applications.
- Collect and verify documentation from clients and manage it securely.
- Communicate effectively with lenders, solicitors and clients to ensure timely loan processing.
- Track loan applications through settlement, providing regular updates.
- Maintain accurate records in CRM systems.
- Deliver exceptional customer service through prompt and professional query resolution.
- Stay up-to-date with lender policies, products and industry changes.
To excel in this role, you should possess:
- At least 5 years of experience as a Mortgage Broker Assistant, preferably at senior level.
- A deep understanding of mortgage lending processes and industry regulations.
- Excellent communication and customer service skills.
- High attention to detail and ability to manage multiple loan files simultaneously.
- Proficiency in using CRM systems, loan submission platforms and Microsoft Office Suite.
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